Danielle The Happy Medium &
The Odd Bod School of Mediumship Privacy Policy

Privacy Policy

 

Danielle The Happy Medium & The Odd Bod School of Mediumship

Based in the United Kingdom

Effective from: February 2025

 

At Danielle The Happy Medium, we are committed to protecting your personal data and privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

 

1. Information We Collect

 

We collect personal data to deliver our services to you. This includes:

• Full Name

• Email Address

• Contact Telephone Number

• Billing Address

• Card Details (processed securely through trusted third-party payment platforms)

 

Your information is collected when booking services through our website, social media, phone, or email.

 

 

2. How We Use Your Data

 

We use your data for:

• Booking and delivering services

• Customer communication

• Internal administration

• Legal compliance

• Marketing (with your consent)

• Improving your experience with us

 

We never sell or share your information outside of our organisation unless required by law.

 

 

3. Data Retention

 

We keep your personal data for no longer than six months after your service is completed, unless required for legal or financial record-keeping. After that, it is securely deleted.

 

 

4. Cookies

 

Our website uses cookies to:

• Improve site performance

• Remember user preferences

• Track anonymous visitor activity

 

Cookies do not collect personal data. You can manage or decline cookies in your browser settings.

 

 

5. Reviews & Testimonials

 

If you leave a review or testimonial:

• We may use it for marketing or promotional purposes

• Only your first name and initial (e.g., “Sarah T.”) will be displayed

• No additional personal details will be shared

 

 

6. Copyright & Trademark

 

Danielle The Happy Medium and The Odd Bod School of Mediumship are protected under UK trademark and copyright laws.

 

All names, content, branding, and services are legally owned and may not be copied, reproduced, or used in any form without written permission.

 

Unauthorised use of our name, content, or materials may result in legal action.

 

 

7. Analytics & Tracking

 

We may track IP addresses and website behaviour to:

• Understand visitor trends

• Improve website performance

• Ensure security and technical support

 

This data is anonymous and not linked to your personal identity.

 

 

8. Users from Outside the United Kingdom

 

If you are accessing our website or services from outside the UK, please note:

• By using our site, you consent to the collection and processing of your data in the UK under UK data protection laws.

• Your data may be transferred to, stored, or processed in the UK where our operations are based.

• Regardless of your location, we will take all reasonable steps to ensure your personal data is handled securely and in accordance with this Privacy Policy.

 

 

9. Your Rights

 

Under UK GDPR, you have the right to:

• Access the data we hold about you

• Request corrections or updates

• Request deletion of your data (where applicable)

• Object to or restrict processing

• Withdraw marketing consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

 

 

10. Website Misuse, Scams & Cybersecurity

 

We take online safety and the protection of our clients seriously. Any misuse of this website—including unauthorised access, impersonation, phishing, scamming, or hacking—will be treated as a criminal offence under the Computer Misuse Act 1990.

 

Any suspicious or fraudulent behaviour will be:

• Blocked and restricted immediately

• Investigated thoroughly

• Reported to UK law enforcement, including Action Fraud and the National Cyber Security Centre (NCSC)

 

We reserve the right to cooperate fully with authorities in the investigation and prosecution of cybercrime.

 

If you believe someone is impersonating Danielle The Happy Medium or misusing our content or name, please contact us immediately via the Contact Form on our website.

 

 

11. Contact Us

 

If you have any questions, concerns, or requests regarding your data, or wish to exercise any of your rights, please contact us via the Contact Form on our website:

Contact | DanielleHappyMedium

 

We aim to respond within 7–10 working days, and treat all enquiries with professionalism and confidentiality.

 

 

This Privacy Policy is reviewed regularly and updated to stay in line with UK law and best practice.

 

 

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